Confirmation
of Booking
A $1000 deposit is required in order to confirm a
reservation. Once the tentative booking period lapses, Snug Harbour reserves the right
to release the tentative reservation and allocate the venue to
another person without further notice.
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Verbal
Advice
While
all verbal advice is given based upon the best intention and
information available, under no circumstances should verbal
advice be acted upon or be deemed to be final, without written
confirmation.
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Cancellation
Policy
Notice
of cancellation or transfer must be received in writing.
If the venue is rebooked for that date, the deposit will
be refunded in full. Transfer
of date: If a
function is postponed or transferred to another date within six
months of the date originally booked, a transfer fee of $500
will apply. The
transfer fee will be refunded only if the original date is
rebooked.
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Final
Numbers
A
guaranteed final number of guests is required fourteen
(14) days prior to your event.
Snug Harbour will cater for and charge for this number,
even if fewer guests attend.
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Payment
of Account
Full payment for guaranteed number of
guests is required fourteen
(14) days prior to your event.
Payment may be made by cash, cheque or credit card.
Payments made by
credit card will incur a surcharge of 3% of the total account.
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Prices & Surcharges
Due to
labour costs, events held on public holidays attract a surcharge
of 20% of the total account.
All prices quoted are GST inclusive, and are confirmed
when deposit is paid.
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Beverages
▪ Without prior
approval, we are unable to permit liquor to be brought onto the
premises.
▪ Bottles of
wine will only be placed on tables during dining, thereafter
wine will be poured by the glass until then end of the function.
▪ In accordance
with our liquor licensing responsibilities, Snug Harbour has the
right to refuse the service of alcohol to any guest deemed to be
intoxicated, or under the age of 18 years.
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Smoking
Guests
are not permitted to smoke in Snug Harbour’s dining, bar or
dancefloor areas. Smoking
is only permitted on the paved area outside the venue, or in the
atrium.
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Extending
Functions
Functions may be extended, however this
decision is at the discretion of the Function Manager.
The following surcharges will apply, with the account to
be finalised at the end of the function:
Extending
an all-inclusive standard package - $5.00 per person originally
catered for, per hour or part thereof.
Extending
the function by running a consumption account or cash bar - $200
per hour or part thereof (prior to midnight), plus cost of
drinks.
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Alteration
of Packages
Please note that any alterations to
packages will negate the pricing of all package inclusions.
Some inclusions are applicable only to packages (room
hire charges, chair covers) and these will not be offered when a
package is altered.
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Room
Hire
A room hire fee of $800 for up to five
hours (prior to midnight) will apply for those functions not
utilising an all-inclusive package, with each additional hour
charged at $200. A
room hire fee of $350 is applicable when a function finishes
after midnight.
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Entertainment
and Noise Restrictions
Due to the
residential location of the venue and requirements of our Liquor
Licence, all music/entertainment must cease at 11.30pm, or when
the package finishes, whichever is sooner.
Bands using drums or large amplifiers are no longer
permitted to play at Snug Harbour.
In relation to any
other entertainment, including DJs, noise levels will be
monitored throughout the function, and must be immediately and
significantly turned down if requested by the Function Manager.
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Venue
Access and Deliveries
The
venue will not be open prior to the scheduled function
commencement time, unless prior arrangements have been made with
management. Deliveries
are to be made during office hours, or by prior arrangement with
management.
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Conduct
of an Event
The
Client agrees to begin their event at the scheduled time and
agrees to have their guests, invitees and other persons vacate
the designated function room at the closing hour indicated.
Unless package extension or room hire arrangements have
been made prior, the bar will close at the same time the package
finishes, and entertainment will also be expected to finish at
this time.
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